Course Objectives
After completing this course, students will be able to:
• Build CMDB for Configuration Items
• Performing acts of IT Assets Management
• Monitoring and Tracking CI status from pre-acquisition through disposal
• Understand in-depth concept of CMDB, Asset Lifecycle, and Configuration Items
Prerequisites
• Knowledge about Information System
Who Should Attend
Professionals who want to build, maintain CMDB. Asset Managers, Configuration Analysts.
Outline
• ITAM: Vendor Management
• ITAM: Acquisition Management
• ITAM: Documentation Management
• ITAM: Asset Identification Process
• ITAM: Disposal Management
• ITCM: Introduction to Configuration Items
• ITCM: Baselining, Snapshots, Archival
• ITCM: DML and DSSSA
• ITCM: Building CMDB
• ITCM: Building IT Service Logical Model
Reviews
There are no reviews yet.